Recall Notification

Philips Respironics Medical Device Recall Notification

Here is a link for information about the recall: https://www.usa.philips.com/healthcare/e/sleep/communications/src-update

NOTICE:

Philips Respironics announced a recall notification (U.S. only) for Continuous and Non-Continuous Ventilators (certain CPAP, BiLevel PAP and Ventilator Devices) due to two issues related to the polyester-based (PE-PUR) sound abatement foam used in these devices.  For more information, a complete list of impacted products, and potential health risks, please visit www.philips.com/src-update or call 1-877-907-7508.  Please have your serial number located on the bottom of your device ready to enter online or to provide to the representative if you call in.

YOU MUST REGISTER YOUR DEVICE THROUGH THE WEBSITE OR PHONE NUMBER LISTED ABOVE IN ORDER FOR PHILIPS RESPIRONICS TO HANDLE THE RECALL OF YOUR MACHINE.

If you have questions about whether or not you should continue to use your device you should discuss your condition with your doctor.

If you have any questions please give our office a call and speak with David or Janet Olson.

More information:

To register your Philips Respironics medical device that has been recalled follow the following steps.  You can either register by phone or online. Please have your serial number available.  It can be found on the bottom of your machine.

By phone: 1-877-907-7508

OR REGISTER ONLINE AT: www.philips.com/src-update

1.            Go to the bottom of the page in the blue box titled HELP and click – “Begin Registration Process”

2.            Go to the box and click – I am a Patient/Device User/Caregiver

3.            Choose United States in the next box

4.            The next screen will say “Register your Unit” and you will enter your Serial Number and follow the rest of the screens.  

**BE SURE TO USE THE SERIAL NUMBER FOR THE DEVICE AND NOT THE HUMIDIFIER SERIAL NUMBER.  THE HUMIDIFIER SERIAL NUMBER WILL START WITH AN “H”